Last updated: 15.08.2025

RDO Architectural Design Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website, www.rdoarchitecturaldesign.co.uk.

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1. Who We Are

Company name: RDO Architectural Design Ltd
Registered in: England & Wales
Company number: 16348487
Registered office address: 57 Park Drive, Baldock, SG7 6EX
Email: info@rdoarchitecturaldesign.co.uk
Phone: 07438 271414

We are the “data controller” responsible for your personal data under UK data protection law.

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2. What Information We Collect

We may collect:
- Contact details (name, email, phone number, address) when you make an enquiry.
- Project details relevant to our architectural services.
- Website usage information (via cookies or analytics tools).

We do not collect sensitive personal data unless it is necessary for our work and you choose to provide it.

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3. How We Use Your Information

We use your data to:
- Respond to enquiries and provide our services.
- Keep records for legal and tax purposes.
- Improve our website and client experience.

We will not sell your data or share it with third parties for marketing purposes.

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4. Lawful Basis for Processing

We process personal data under one or more of the following bases:
- Contract – to take steps at your request before entering into a contract, or to perform a contract with you.
- Legal obligation – to meet legal or regulatory requirements.
- Legitimate interests – to operate and improve our business and services.

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5. How Long We Keep Your Data

We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

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6. Your Rights

Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to our processing of your data.
- Request data portability.

To exercise your rights, contact us using the details above.

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7. Cookies

Cookies are small files placed on your device to help the site work and to collect anonymous usage data.
We use:
- Essential cookies – necessary for the website to function.
- Analytics cookies – to understand how visitors use our site (e.g., Google Analytics).

You can control cookies through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.

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8. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, use, or disclosure.

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9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

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10. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact:
RDO Architectural Design Ltd
57 Park Drive, Baldock, SG7 6EX
info@rdoarchitecturaldesign.co.uk | 07438 271414

If you are not satisfied with our response, you can complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.